Overview
Deleting an organization permanently removes the organization, all projects, and all associated data. This action cannot be undone.
Who Can Delete
| Role | Can Delete |
|---|---|
| Owner | Yes |
| Admin | No |
| Member | No |
Only organization Owners can delete an organization. Admins and Members do not have this permission.
Accessing Delete Organization
Deleting an Organization
Confirmation Dialog
When you click delete, you’ll see:Are you sure? This action cannot be undone. This will permanently delete the organization [Organization Name] and all its associated data.
What Gets Deleted
When you delete an organization, the following is permanently removed:| Data Type | Status |
|---|---|
| All projects | Permanently deleted |
| All contracts | Permanently deleted |
| All extracted data | Permanently deleted |
| All catalog items | Permanently deleted |
| All royalty statements | Permanently deleted |
| All statement insights | Permanently deleted |
| All CRM data | Permanently deleted |
| All custom views | Permanently deleted |
| All tags | Permanently deleted |
| All agent configurations | Permanently deleted |
| Member associations | Removed |
| Organization settings | Removed |
| Pending invitations | Cancelled |
What Is NOT Deleted
| Data Type | Status |
|---|---|
| User accounts | Members keep their accounts |
| Other organizations | Unaffected |
| External integrations | May retain cached data |
Before Deleting
Export all important data
Export all important data
Download contracts, catalog data, statements, and reports you need to keep.
Notify all team members
Notify all team members
Inform everyone in the organization before deletion. They will lose access immediately.
Disconnect integrations
Disconnect integrations
Remove any external integrations to prevent sync errors after deletion.
Consider alternatives
Consider alternatives
If only one project is no longer needed, delete just that project instead of the entire organization.
Transfer ownership if needed
Transfer ownership if needed
If the organization should continue but you’re leaving, transfer ownership to another member instead of deleting.
Check billing
Check billing
Ensure any billing or subscription matters are resolved.
Alternatives to Deletion
Before deleting the entire organization, consider:| Alternative | When to Use |
|---|---|
| Delete specific projects | Only some projects are no longer needed |
| Remove members | Reduce access without losing data |
| Transfer ownership | You’re leaving but organization should continue |
| Archive projects | Keep data but restrict access |
Permission Denied
If you see a “Permission Denied” error:- Check your role - Only Owners can delete organizations
- Contact the Owner - Ask the Owner to delete or transfer ownership to you
- Check organization settings - Verify you’re in the correct organization
Recovering Deleted Organizations
If you accidentally deleted an organization:- Contact support immediately - In rare cases, very recent deletions may be recoverable from backups
- Recreate the organization - You’ll need to start fresh and re-upload all data
- Re-invite members - All previous members will need new invitations
Impact on Members
When an organization is deleted:| Impact | Description |
|---|---|
| Immediate access loss | All members immediately lose access |
| No notification | Members are not automatically notified |
| Dashboard update | Organization disappears from their Dashboard |
| Account intact | Member accounts are not affected |
Consider notifying members before deletion so they’re not surprised by the loss of access.
Best Practices
Double-check before deleting
Double-check before deleting
Verify you’re deleting the correct organization. This cannot be undone.
Export everything first
Export everything first
Download all important documents and data before deletion.
Communicate with your team
Communicate with your team
Ensure all stakeholders are aware and have exported their needed data.
Document the decision
Document the decision
Keep a record of why the organization was deleted for future reference.